P&O Cruises wanted to create a booking tool that was specific to Group bookings. Groups are a more complicated booking process so chat tools, voting options and split payments were some of the features that we needed to consider in the design. My goal was to keep things simple and flexible to ensure that it would be a seamless experience for users.
Once we had a good understanding of the complexities of the users and business needs, I began wireframing some initial layouts. Once those were accepted I began laying out the design in Sketch. P&O already have a comprehensive website and brand so I made sure my designs didn't stray too far from the current site whilst designing essential components such as account set up/log in screens, calendar availability, cruise itineraries, messaging and voting functions and payment options for multilple people.
Unfortunately this project came to a grinding halt at the start of the Covid19 pandemic. Intitially the project was put on hold but was completely abandoned when it became evident that the travel industry, particularly cruising was going to take a severe hit during this time.
